The Healthcare Professionals’ Voice takes your rights seriously, we have therefore written the following Members Charter which, with the Terms and Conditions indicated below, tells you more about your rights as a member of The Healthcare Professionals’ Voice. To find out more about how we work please go to our Frequently Asked Questions.
First and foremost we want to reiterate that by taking part in our surveys:
- You will NEVER be asked to buy anything or contribute to any organization.
- We will NEVER sell or send your name (or e-mail address) to another party who might want to sell you something.
- Any information you provide to us will be combined with responses given by others.
- Your individual information will be kept strictly confidential and anonymous.
- Through you membership you will be asked to participate only in market research in the areas of healthcare and medicine.
THE MEMBERS CHARTER
About Market Research
- Market research must always conform to the national and international legislation which applies in those countries involved in a given research project.
- Respondents' co-operation in a market research project is entirely voluntary at all stages. They must not be misled when being asked for their co-operation.
- Respondents' anonymity must be strictly preserved. If the Respondent on request from the Researcher gives permission for data to be passed on in a form which allows that Respondent to be personally identified, then the Respondent must first be told to whom the information will be supplied and the purposes for which it will be used. The Researcher must ensure that the information will not be used for any non-research purpose and that the recipient of the information has agreed to conform to the requirements of this charter.
- The exception to this would be if you reported an adverse reaction to a particular pharmaceutical product and the project had been commissioned by the manufacturer of that product. In this case we have to report details of the finding back to the pharmaceutical’s manufacturer. It is worth pointing out that this exception has only very recently been introduced and it is designed to ensure that reporting of these incidents is as accurate as possible, to help the manufacturers provide the best possible healthcare products. However, this can still be reported anonymously.
- The Researcher must take all reasonable precautions to ensure that Respondents are in no way directly harmed or adversely affected as a result of their participation in a market research project.
- The Researcher must take special care when interviewing children and young people. The informed consent of the parent or responsible adult must first be obtained for interviews with children.
- Respondents must be told (normally at the beginning of the interview) if observation techniques or recording equipment are being used, except where these are used in a public place. If a Respondent so wishes, the record or relevant section of it must be destroyed or deleted. Respondents' anonymity must not be infringed by the use of such methods.
- Respondents must be enabled to check without difficulty the identity and bona fides of the Researcher.
The Professional Responsibilities of Researchers
- Researchers must not, whether knowingly or negligently, act in any way which could bring discredit on the market research profession or lead to a loss of public confidence in it.
- Researchers must not make false claims about their skills and experience or about those of their organisation.
- Researchers must ensure the security of all research records in their possession.
- When acting in their capacity as Researchers they must not undertake any non-research activities, for example database marketing involving data about individuals which may be used for direct marketing and promotional activities. Any such non-research activities must always, in the way they are organised and carried out, be clearly differentiated from market research activities.
Healthcare Landscape is itself a member of the following professional bodies and of course abides by their Codes of Conduct.
Our current memberships consist of the following bodies with links to their web sites. All are market research based but some specifically deal with the area of medical and healthcare market research:-
The Healthcare Professionals’ Voice - Terms and Conditions of Website Use and Community Membership
When you join the panel both you and Healthcare Landscape agree to the following terms and conditions. Healthcare Landscape is the owner of The Healthcare Professionals’ Voice website and is entirely responsible for operating this website. If you do not agree with the terms of use, please do not use this website.
For your information Healthcare Landscape (company number 05601323) has its registered office at 83 Victoria Street, Westminster, London, SW1H 0HW, UK.
Services agreement
Once you have registered with The Healthcare Professionals’ Voice and completed the initial questionnaire, you become a valued member of the community.
We offer you the opportunity to take part in market research healthcare surveys and, by accepting to take part, we agree to abide by MRS’s code of conduct. This agreement is a contract for provision of services and shall not be a legal partnership between you and Healthcare Landscape. This website shall only be used in accordance with this agreement and all applicable laws.
Healthcare Landscape obligations
- We will always consider your eligibility to take part in each of the surveys.
- The selection of a panel member for survey participation is dependent on the requirements of the client and the survey. From the total eligible population within the panel a random selection may be made.
The Community Member’s obligations
- The Member must be over 16 years of age.
- From time to time, respondents younger than 16 years may be asked to participate in healthcare surveys, if appropriate, subject to written consent from a parent/carer.
Termination of agreement
- The Healthcare Professionals’ Voice may terminate this agreement and your membership of the community at any time by giving you 30 days notice.
- Should you wish to terminate the agreement, we will offer you the opportunity to leave the community in any e-mail we send you.
Intellectual Property Rights
- Healthcare Landscape owns all intellectual property rights and all copyright shown in this website, unless otherwise stated.
- Healthcare Landscape will allow you to download copy or print any part of this website you may wish, with the proviso that it is only for your own personal use and has no commercial bearing.
Liability limitations
- Healthcare Landscape shall not be liable in any way for any damages from your use or inability to use the website, either directly or indirectly.
- Healthcare Landscape shall in no way be liable for death, personal injury or fraud.
Disclaimer of Warranty
- The Healthcare Professionals’ Voice cannot guarantee that the website will be virus-free or run without interruptions beyond our control.
- We cannot guarantee the accuracy of the information.
Data Protection
- Any personal information submitted by you will be dealt with in accordance with our Terms and Conditions and of course with any legislation and best practice regarding Adverse Event Reporting.
Changes to the Terms of the Policy
- We may institute some changes to the website from time to time to improve our services to you. Should this happen, and our terms are modified, Healthcare Landscape will assume your acceptance by your continued use of the website and participation in research studies.
Jurisdiction
- This agreement is governed by the Laws of England.
